Why should I write a letter to client?

It is a great way to show your appreciation.


Why should I write a letter to myself?

Perhaps the better question is, "Why not?" This practice is beneficial for goal setting, practicing gratitude and self-awareness, and intentional living.


Who handwrites the letter?

We do! Our handwriting artists even know cursive.


Who can read my letter?

We do. Don't worry; we aren't trying to be creepy. We aren't mind readers, though, and need to see your letter to handwrite it.


Why does it cost $15.00?

The cost covers stationary, stamps, pretty pens, a mailbox, employing our handwriting artists, web hosting and technology, and investing in the growth of our business.

It's been carefully calculated not only to pay above minimum wage to our staff, but also to give 1% of our profits to organizations we love to support.


Who makes the paper?

Paper Recyclery from San Diego, California


Do you offer different handwriting styles?

As of now you can't pick a certain style of handwriting. We are working on our app where you can pick different handwriting styles in the future. We promise, it is coming soon.


Do you offer different size/color paper or envelope?

Currently we don't. We are working on different options, but as of now our default is 5x7.


Can I send bulk letters?

We are currently working on our business tier plan which will enable you to send bulk letters, create letter templates, save contact lists, integrate with other apps, etc. Many companies have been asking for these features, please contact us and we will get back to you.


What is your turnaround time?

3 days for Rossi Deckle Edge paper option.

15 days for handmade paper option. For example, if you order your letter today the earliest we can mail your letter is 15 days from today and the latest we can mail is one year from today.


Do you deliver outside the United States?

Unfortunately, we do not. This is a small business operated by a married couple with a rambunctious toddler who hates to nap. This limits our current capacity to within the USA. We dream of the day we can expand world-wide!

For business plan customers, we can accommodate all shipping options according to their needs. Extra cost will apply.


Do you offer mail tracking?

We don't. On very special request, we sometimes consider it at extra cost.


What if my address changed?

We can absolutely make the necessary changes if contacted at least a week before your chosen delivery date. Past that point, you'll have to cross your fingers that the forwarding process is functioning as intended.


I forgot my password.

We all do sometimes. Go here.


Refund and Cancellation

We don't refund or accept cancellations. But please do contact us if you have any questions with your order(s).


More questions? Chat with us.